Privacy Policy

1. Introduction

Roatify, Inc. ("Roatify," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at roatify.com and use our AI-powered freight brokerage automation platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, company name, and job title when you register for our services.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• Freight Data: Load details, carrier information, rate data, and other logistics-related information you input into our platform.
• Communication Data: Records of AI-assisted calls, negotiations, and messages processed through our Voice-First OS.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

• To provide, maintain, and improve our AI-powered freight brokerage services
• To train and improve our AI models for better load matching and carrier negotiations
• To process transactions and send related information
• To send administrative messages, updates, and security alerts
• To respond to your comments, questions, and customer service requests
• To analyze usage trends and optimize platform performance
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform, such as cloud hosting, analytics, and payment processing providers.
• Carriers and Shippers: Information necessary to facilitate load matching and freight transactions between parties.
• Legal Requirements: When required by law, regulation, legal process, or enforceable government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for advertising purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, regular security audits, and secure data centers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Freight transaction data may be retained for compliance and auditing purposes as required by applicable regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at roatify@gmail.com.

8. AI and Automated Decision-Making

Our platform uses artificial intelligence for load matching, carrier negotiations, pricing optimization, and automated communications. These AI systems process freight data and carrier information to make or assist in making decisions. You have the right to request human review of any AI-driven decision that significantly affects you.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: